Ku88 takes your personal data seriously. On this page, learn what information we collect, why we collect it, and how we keep it safe.
About This Privacy Policy
This Privacy Policy applies to ku88 (ku88-play.com) and all its services. By using ku88, you agree to this policy. We believe you should have full control over your personal data — this policy is our commitment to that.
Ku88 stands for trust and transparency in Bangladesh's online gaming space. When we collect your information, it is used solely to improve your experience — nothing else.
This Privacy Policy ("Policy") explains how ku88 collects your personal information, how it is used, and the steps we take to protect it. Safeguarding the privacy of our millions of members across Bangladesh is not just a legal obligation for us — it is a core part of who we are.
Ku88 complies with international data protection standards. Our systems are regularly audited by independent security experts to ensure your information remains safe at all times.
Ku88 collects various types of information. A detailed breakdown is provided below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Verification & Communication |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Usage Data | Game history, betting records, login timestamps | Service Improvement & Personalization |
| Location Information | Country & city (approximate) | Compliance with regional regulations |
Ku88 uses the data it collects for the following purposes:
Completing your registration, ensuring login security, and providing any account-related services you may need.
Processing deposits and withdrawals securely, maintaining transaction records, and preventing financial fraud.
Resolving your issues quickly. With your previous conversation history on record, you won't need to repeat the same information every time.
Detecting unusual transactions or suspicious activity and keeping your account secure.
Recommending games based on your preferences, showing relevant offers, and improving your overall platform experience.
Storing necessary information to comply with international gaming license requirements and applicable laws.
Ku88 uses cookies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.
| Cookie Type | Purpose | Duration | Opt-Out |
|---|---|---|---|
| Login sessions, security tokens | At Session End | Not possible | |
| Page Views & Usage Statistics | 1 Year | Possible | |
| Language & Theme Settings | 30 Days | Possible |
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
Ku88 uses industry-leading technology to protect your data. Our security framework is multi-layered:
SSL 256-Bit Encryption
All data transfers occur through encrypted channels.
Two-Factor Authentication
OTP verification is required for login and payments.
24/7 Monitoring
Our systems are monitored around the clock.
Encrypted Database
Stored data is also kept in encrypted form.
Regular Security Audits
External experts conduct regular audits.
Restricted Staff Access
Only authorized staff have access to your data.
Ku88 does not retain data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:
Under ku88's Privacy Policy, you have the following rights over your own data:
Right to Access
Your right to know what information ku88 holds about you.
Right to Rectification
The right to correct inaccurate or outdated information.
Right to Erasure
The right to have your data deleted, unless retention is required by law.
The right to restrict how your data is used for specific purposes.
Right to Data Portability
The right to receive your data in a machine-readable format.
Right to Object
The right to object to your data being used for marketing or profiling purposes.
Protecting minors is ku88's top priority. Our services are strictly for users aged 18 and above.
Ku88 is an internationally operated platform. Your data may be stored on servers located in different countries.
Ku88 may update this Privacy Policy as needed. When changes are made:
If you have any questions, concerns, or complaints regarding the Privacy Policy, please get in touch with us:
Privacy@ku88-play.com
24/7 Support in Bangla
From technical safeguards to transparent policies — ku88 protects your privacy at every level.
Every transaction and piece of personal data you share is protected by SSL 256-bit encryption — the same technology used by the world's leading banks.
Ku88 never sells your personal information to third parties. Your data is used solely to ensure the services you receive.
View, correct, or request deletion of your data at any time. You own your information.
Everything is explained in plain language instead of complex legal jargon. No hidden terms — everything is transparent.
Data is never held longer than necessary. It is securely deleted once the retention period expires. No unnecessary data is stored.
For any privacy-related enquiries, our dedicated team responds within 7 business days. For urgent matters, 24/7 Live Chat is available.